Head Hostess, Ossiano

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury resort in Dubai is seeking an experienced Head Hostess for Ossiano. The ideal candidate will have strong communication and customer service skills, thriving in a fast-paced hospitality environment. Responsibilities include welcoming guests, collaborating with dining teams, and attending training to enhance service skills. This role offers a competitive, tax-free salary and numerous benefits including comprehensive health insurance and growth opportunities within a vibrant culture.

Benefits

Generous food and beverage privileges

Exclusive discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Variety of wellness and social initiatives

Qualifications

• 2+ years of experience in a luxury hotel and restaurant is desirable.
• Experience working in a guest-facing role.
• International exposure in a hospitality-related field is a plus.

Responsibilities

• Engage positively with guests and ensure a warm welcome.
• Collaborate with Bar and Dining area teams.
• Participate in training to enhance food and beverage knowledge.

Skills

Effective communication skills

Customer service skills

Team player

Ability to work in a fast-paced environment

Job description

Head Hostess, Ossiano (17801)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world‑class dining, bringing together some of the most renowned celebrity chefs and Michelin‑starred restaurants. The resort is also home to unforgettable experiences, from record‑breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo‑Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About the role

As a Head Hostess at Ossiano, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast‑paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine‑tuning your food and beverage acumen.

About you

Ideally, we’d love you to have an international exposure in related field or either 2‑year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.