Head Bartender (Arabic Restaurant)- Amaseena

The Ritz-Carlton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated professional to provide excellent guest service. Key responsibilities include preparing drinks, managing wine stock, and assisting in team training. The ideal candidate will have at least 1 year of related experience, a high school diploma, and strong customer service skills. This role offers a dynamic work environment focused on guest satisfaction and teamwork.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Answer guest questions about wines.
• Check quality and quantity of stock.
• Prepare drink orders for guests.
• Secure and manage liquor storage.
• Assist management in hiring and training.

Skills

Wine knowledge

Customer service

Teamwork

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

Responsibilities

• Answer guest questions or concerns regarding the origin, vintage, and style of various wines.
• Check quality and quantity of all stock and supplies.
• Requisition all supplies.
• Perform bottle-for-bottle liquor restock.
• Communicate last call at designated closing time.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Issue, open, and serve wine/champagne bottles.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain change required for expected business level, keeping bank secure at all times.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Anticipate and communicate replenishment needs promptly.
• Ensure staff is working together as a team.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.