Hardware IT Engineer

confidential; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading investment firm in Dubai is seeking an IT Hardware Engineer to oversee the lifecycle of IT hardware, from procurement to disposal. Key responsibilities include setting up and configuring hardware for employees, performing maintenance and troubleshooting, and managing network devices. A Bachelor's in Computer Engineering and experience in hardware support are required. This role offers a dynamic environment and a chance to collaborate with software teams.

Responsibilities

• Set up, install, and configure desktops, laptops, servers, printers, and peripherals.
• Perform regular hardware maintenance, upgrades, and replacements.
• Diagnose and resolve hardware failures and performance issues.
• Manage and configure network hardware for secure connectivity.
• Track and manage IT hardware assets and maintain inventory records.
• Create and update documentation for hardware configurations.
• Implement and maintain hardware security measures.
• Provide technical support and user training on new hardware.
• Collaborate with software engineers to integrate hardware effectively.

Skills

Hardware support experience

Network administration knowledge

PC/Mac hardware knowledge

Windows & macOS proficiency

Networking protocols knowledge

Problem-solving skills

Analytical skills

Communication skills

Multi-task management

Relevant certifications (CompTIA A+, Network+, Security+)

Education

Bachelor’s Degree in Computer Engineering

Job description

A privately held Investment Management company in Dubai, having offices in Canada, Europe, Middle East and Belarus, is looking to hire an IT Hardware Engineer based in Dubai. Responsible for the lifecycle of an organization's office hardware, from procurement and setup to troubleshooting and disposal, ensuring all physical IT assets support business operations efficiently and securely.

Key Responsibilities

• Installation & Configuration: Set up, install, and configure desktops, laptops, servers, printers, and other peripherals for new and existing employees.
• Maintenance & Upgrades: Perform regular hardware maintenance, upgrades (RAM, SSDs), and replacements.
• Troubleshooting: Diagnose and resolve hardware failures, performance issues, and connectivity problems for end-users (desktops, laptops, mobile devices).
• Network Support: Install, configure, and manage network hardware like routers, switches, and access points, ensuring secure and efficient connectivity.
• Inventory & Asset Management: Track and manage all IT hardware assets, maintaining accurate inventory records.
• Documentation: Create and update documentation for hardware configurations, troubleshooting guides, and support procedures.
• Security: Implement and maintain hardware security measures, including firewall configurations and endpoint protection.
• User Support: Provide technical guidance and support to internal teams, potentially offering training on new hardware.
• Collaboration: Work with software engineers and IT teams to integrate hardware with applications and resolve complex issues.

Qualification

• Bachelor’s Degree in Computer Engineering

Skills

• Proven experience in hardware support, network administration, or similar IT role.
• Strong knowledge of PC/Mac hardware, operating systems (Windows, macOS), and networking protocols (TCP/IP, DNS, DHCP).
• Familiarity with network devices (routers, switches, firewalls) and security best practices.
• Excellent problem-solving, analytical, and communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Relevant certifications (CompTIA A+, Network+, Security+) are often beneficial.