Guest Services Officer – Front Office (UAE National)

Park Hyatt Abu Dhabi; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Guest Services Officer for the Front Office. The ideal candidate will provide exceptional service and contribute to efficient operations within the Rooms Division. Applicants should be passionate, action-oriented, and possess at least one year of experience in hotel operations, coupled with fluent communication skills. This role promises an engaging work environment with opportunities to enhance guest experiences.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Passionate and hardworking personality.
• Ability to maintain consistent service quality.

Responsibilities

• Provide excellent service to customers.
• Contribute to smooth operations within the Front Office.

Skills

Customer-focused mindset

Fluent communication

Job description

Overview

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer – Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division.

Qualifications

• Passionate, action oriented and hardworking personalities with a minimum 1 year work experience in hotel operations.
• The ideal candidate should have a customer-focused mindset, alongside fluent communication.