Guest Services Bell Attendant – Luggage, Lobby & Growth

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel chain in Abu Dhabi is seeking a dedicated Guest Assistant to help guests during check-in/check-out and provide support throughout their stay. Responsibilities include assisting with luggage, ensuring legal compliance, and maintaining guest satisfaction. Ideal candidates will have strong communication skills and previous hospitality experience. The position offers a competitive salary, training opportunities, and a focus on career advancement in a supportive work environment.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Comprehensive Health Insurance

Employee Recognition Programs

Work-Life Balance Policies

Provision of Uniforms

Participation in Social Events

Transportation Services

Employee Wellness Programs

Qualifications

• Strong commitment to sustainability and eco-friendly practices.
• Ensure compliance with legal and safety regulations.
• Maintain proper food safety and hygiene standards.

Responsibilities

• Help guests with luggage during check-in and check-out.
• Accompany guests to their rooms and explain features.
• Handle guest requests for deliveries or special items.
• Maintain presence in the lobby to assist guests.
• Provide support to valet services as needed.

Skills

High School diploma or equivalent

Previous hospitality experience preferred

Physical fitness for lifting and moving luggage

Good communication and customer service skills

Professional appearance and demeanor

Job description

A prestigious hotel chain in Abu Dhabi is seeking a dedicated Guest Assistant to help guests during check-in/check-out and provide support throughout their stay. Responsibilities include assisting with luggage, ensuring legal compliance, and maintaining guest satisfaction. Ideal candidates will have strong communication skills and previous hospitality experience. The position offers a competitive salary, training opportunities, and a focus on career advancement in a supportive work environment.