Guest Reservations Specialist: Elevate the Guest Experience

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Ras Al Khaimah is seeking a Reservation Agent to handle guest reservations, modifications, and cancellations. Responsibilities include processing requests and addressing guest inquiries while maintaining a professional environment. Ideal candidates should have a high school diploma. This entry-level position emphasizes customer service and team collaboration. Opportunities exist for growth in a diverse and inclusive workplace.

Qualifications

• High school diploma or G.E.D. equivalent required.
• No related work or supervisory experience needed.

Responsibilities

• Process reservation requests and handle changes and cancellations.
• Verify room type and rate availability.
• Address guest concerns and provide information about services.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Ras Al Khaimah is seeking a Reservation Agent to handle guest reservations, modifications, and cancellations. Responsibilities include processing requests and addressing guest inquiries while maintaining a professional environment. Ideal candidates should have a high school diploma. This entry-level position emphasizes customer service and team collaboration. Opportunities exist for growth in a diverse and inclusive workplace.