Guest Relations Supervisor: Russian Speaker for Elite Service

AccorHotel; Ras Al Khaimah; On-site; AED 8,000 - 12,000; Full time

Job summary

A leading hotel chain located in Ras al-Khaimah is looking for a guest relations professional. Candidates must be fluent in Russian to provide personalized services and manage guest relations effectively. The role involves ensuring operational standards, handling complaints, and maintaining guest satisfaction. This fulltime position offers an opportunity to be an ambassador for the hotel's high standards, connecting with guests and enhancing their experience.

Qualifications

• Fluency in Russian is mandatory for effective guest communication.

Responsibilities

• Act as an ambassador of the hotel to ensure high guest standards.
• Oversee Guest Relations operations and maintain hotel procedures.
• Provide personalized services while respecting guest privacy.
• Manage guest complaints and ensure satisfaction promptly.

Skills

Knowledge of Russian language

Job description

A leading hotel chain located in Ras al-Khaimah is looking for a guest relations professional. Candidates must be fluent in Russian to provide personalized services and manage guest relations effectively. The role involves ensuring operational standards, handling complaints, and maintaining guest satisfaction. This fulltime position offers an opportunity to be an ambassador for the hotel's high standards, connecting with guests and enhancing their experience.