Guest Relations Hostess

AccorHotel; Dubai; On-site; AED 45,000 - 60,000; Full time

Job summary

A prestigious hotel in Dubai is seeking candidates with at least one year of experience for a full-time position focused on service excellence and guest satisfaction. The ideal candidate should have graduated in hospitality management and possess strong communication skills. This role emphasizes maintaining a positive company image and ensuring guests feel welcomed and valued.

Qualifications

• At least one year experience in the same position.
• 4 or 5 stars hotel experience is preferred.

Responsibilities

• Promote efficiency, confidence, courtesy, and high social skills.
• Establish and maintain good public relations.
• Display a pleasant manner and positive attitude.
• Be available for guests at all times.
• Provide service that is sincere, warm, and enthusiastic.

Skills

Good communication skills

Education

Graduate of hospitality management

Job description

• To promote efficiency confidence courtesy and an extremely high standard of social skills
• To generally promote and ensure good interdepartmental relations

• Establish promote and maintain good public relations and enhances sales for the hotel at every opportunity

• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
• Be available for guests at all times
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• To take time and get to know the guests and to be committed to service excellence.
• To provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.
• To take time and get to know the guests and to be committed to service excellence.
• To provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.

Qualifications :

• Atleast one year experience in the same position
• 4 or 5 stars hotel experience is preferred
• Good communication skills
• Gradudate of hospitality management

Additional Information :

Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.

Remote Work :

No

Employment Type :

Fulltime