Guest Experience Supervisor

Marriott Hotels & Resorts; Dubai; On-site; AED 40,000 - 50,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated Guest Service professional to manage guest check-ins, support team training, and ensure high standards of service. The ideal candidate will have at least one year of experience in a similar role, strong communication skills, and a commitment to guest satisfaction. This role offers opportunities for growth within a dynamic and inclusive work environment.

Qualifications

• 1+ year of experience in a related guest service role.
• 1+ year of supervisory experience.
• Ability to handle guest requests and multiple tasks.

Responsibilities

• Verify guest identity and process check-ins.
• Assist management in training and motivating employees.
• Ensure adherence to quality standards and safety procedures.

Skills

Guest service skills

Communication skills

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a dedicated Guest Service professional to manage guest check-ins, support team training, and ensure high standards of service. The ideal candidate will have at least one year of experience in a similar role, strong communication skills, and a commitment to guest satisfaction. This role offers opportunities for growth within a dynamic and inclusive work environment.