Guest Experience & Operations Manager

Cheesecake Factory- UAE; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent restaurant chain in the United Arab Emirates seeks a Front of House Manager to oversee day-to-day operations. The role includes ensuring that sales, profitability, and customer service targets are met while maximizing opportunities for business growth. Ideal candidates will have at least 5 years of experience in a fast-paced restaurant environment, strong financial skills, and excellent command of English. This position offers competitive benefits for the right candidate.

Qualifications

• A university degree in an appropriate field, or equivalent experience.
• At least 5 years retail experience as general manager of a fast-paced restaurant.
• Financial skills, P&L and inventory management experience.
• Excellent English skills (both written and spoken).
• Computer literacy.

Responsibilities

• Manage the day-to-day operations of the restaurant.
• Ensure sales, profitability, and customer service targets are met.
• Work to improve business performance and growth.

Skills

Financial skills

Excellent English skills

Computer literacy

Education

University degree or equivalent experience

Job description

A prominent restaurant chain in the United Arab Emirates seeks a Front of House Manager to oversee day-to-day operations. The role includes ensuring that sales, profitability, and customer service targets are met while maximizing opportunities for business growth. Ideal candidates will have at least 5 years of experience in a fast-paced restaurant environment, strong financial skills, and excellent command of English. This position offers competitive benefits for the right candidate.