Guest Experience Lead — Luxury Hospitality & Global Growth

JW Marriott; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading 5-star hotel in Dubai is seeking passionate individuals to join their team as Guest Experience Experts. The role involves creating memorable experiences for guests by providing exceptional service and responding to their requests. The hotel offers a competitive salary, extensive training, and numerous benefits including discounted accommodation and meals. Join a supportive environment with ample opportunities for career advancement in a vibrant downtown setting.

Benefits

Competitive salary

World-class training and development

Medical and Life insurance

Discounted accommodation at hotels globally

Meals on duty

World-class training and development

Qualifications

• Willingness to provide exceptional customer service.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Deliver a memorable guest experience throughout their stay.
• Process operational needs and guest requests.
• Maintain professionalism in appearance and conduct.

Job description

A leading 5-star hotel in Dubai is seeking passionate individuals to join their team as Guest Experience Experts. The role involves creating memorable experiences for guests by providing exceptional service and responding to their requests. The hotel offers a competitive salary, extensive training, and numerous benefits including discounted accommodation and meals. Join a supportive environment with ample opportunities for career advancement in a vibrant downtown setting.