Guest Experience Host – Luxury Resort Front Desk

Accor; Dibba Al Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury beach resort in Dibba Al Fujairah is seeking a skilled professional to enhance guest relations and ensure exceptional service. You will be responsible for welcoming guests, managing reservations, and processing dining charges. Ideal candidates have at least one year of experience in a similar role, with proficiency in Micros and a strong focus on guest needs. Fluency in English is required, and additional language skills are a plus. Join us to embrace a culture of luxury and guest satisfaction.

Qualifications

• At least 1 year experience working in a similar role.
• Hospitality background preferred.
• Ability to embrace the Fairmont brand promise.

Responsibilities

• Present a positive first impression of the establishment.
• Greet guests upon arrival and inform them of their wait time.
• Answer incoming calls to the restaurant and provide appropriate service.
• Handle guest reservation details and dietary requirements.

Skills

Proficiency in Micros

Attention to guest needs

Calm and courteous demeanor

Fluency in English

Additional languages

Job description

A luxury beach resort in Dibba Al Fujairah is seeking a skilled professional to enhance guest relations and ensure exceptional service. You will be responsible for welcoming guests, managing reservations, and processing dining charges. Ideal candidates have at least one year of experience in a similar role, with proficiency in Micros and a strong focus on guest needs. Fluency in English is required, and additional language skills are a plus. Join us to embrace a culture of luxury and guest satisfaction.