Guest Experience Expert (Operator) | Aloft Abu Dhabi

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi seeks Guest Experience Experts to deliver memorable services to guests throughout their stay. Responsibilities include addressing guest requests, processing operational needs, and assisting with luggage transport. Ideal candidates must possess a high school diploma or G.E.D. equivalent. This role does not require previous work experience or supervisory experience, fostering an inclusive environment welcoming all backgrounds.

Qualifications

• High school diploma or G.E.D. equivalent is required.
• No related work experience is necessary.
• No supervisory experience is required.

Responsibilities

• Deliver a wide range of services that guide guests through their stay.
• Process operational needs and address guest requests.
• Assist with loading/unloading vehicles and transporting luggage.

Education

High school diploma or G.E.D. equivalent.

Job description

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area the Guest Experience Expert makes transactions feel like part of the experience.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.