Guest Experience Concierge

Hilton; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Receptionist to provide exceptional guest reception services. Responsibilities include ensuring efficient check-in and check-out processes, addressing guest queries promptly, and demonstrating outstanding customer service. Ideal candidates should have experience in a customer-focused industry and strong communication skills. This role offers a chance to be part of a renowned team dedicated to creating remarkable hospitality experiences worldwide.

Qualifications

• Previous experience in a customer-focused industry.
• Commitment to delivering a high level of customer service.
• Good communication skills.

Responsibilities

• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for Guests including check in/out.
• Demonstrate a high level of customer service at all times.

Skills

Customer service skills

Communication skills

Upselling techniques

Job description

A leading global hospitality company is seeking a Receptionist to provide exceptional guest reception services. Responsibilities include ensuring efficient check-in and check-out processes, addressing guest queries promptly, and demonstrating outstanding customer service. Ideal candidates should have experience in a customer-focused industry and strong communication skills. This role offers a chance to be part of a renowned team dedicated to creating remarkable hospitality experiences worldwide.