Guest Experience Ambassador

Independent Food; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in the UAE is seeking a highly qualified Guest Relation Officer for SHALWA. The role involves effective communication with guests, addressing queries, and maintaining excellent public relations to enhance guest experiences. Candidates should possess strong interpersonal skills and a commitment to service excellence. This position is integral to ensuring that guests have a pleasant stay and positive interactions, representing the company's values and commitment to quality service.

Qualifications

• Experience in hospitality or customer service roles is preferred.
• Strong interpersonal skills to interact positively with guests.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain effective communication with departments for smooth service delivery.
• Extend personal service and attention to all guests.
• Address and resolve guest queries promptly.

Skills

Effective communication

Customer service

Public relations

Social skills

Job description

A hospitality company in the UAE is seeking a highly qualified Guest Relation Officer for SHALWA. The role involves effective communication with guests, addressing queries, and maintaining excellent public relations to enhance guest experiences. Candidates should possess strong interpersonal skills and a commitment to service excellence. This position is integral to ensuring that guests have a pleasant stay and positive interactions, representing the company's values and commitment to quality service.