Global Senior Administrative Manager

Bybit; United Arab Emirates; On-site; AED 330,000 - 441,000; Full time

Job summary

A rapidly growing cryptocurrency exchange in the UAE is seeking an experienced professional to enhance global office operations across multiple locations. The ideal candidate will have over 8 years of experience in administration and office operations, managing vendor strategies, and ensuring compliance with governance and risk controls. They will lead a global team and collaborate with various stakeholders to drive efficiency and operational excellence. This role promises opportunities for professional growth in a fast-paced fintech environment.

Benefits

Study Growth Fund

Internal team-building events

Global collaboration opportunities

Career advancement opportunities

Internal job mobility

Qualifications

• 8–12+ years in Administration or Workplace Operations with multi-country experience.
• Proven leadership in managing vendor relations.
• Comfortable in fast-paced fintech or startup environments.

Responsibilities

• Improve global office operations across multiple locations.
• Manage vendor strategy and performance management.
• Ensure compliance with governance and risk controls.

Skills

Administration / Workplace / Facilities / Office Operations

Budgeting and forecasting

Contract negotiation

Stakeholder management

Fluent English communication

Job description

About Us

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

About the Role

Key Responsibilities

Global Operations & Workplace Excellence

• Own and continuously improve global office operations across multiple locations (facilities, supplies, services, reception, mailroom, pantry, etc.).
• Set global standards and SOPs while adapting to local compliance and culture.
• Ensure offices are safe, functional, and employee-friendly; manage incident response and issue escalation.

Vendor, Procurement & Cost Efficiency

• Lead vendor strategy and performance management (facilities, security, cleaning, pantry, travel agencies, event vendors, office services, etc.).
• Drive cost efficiency through benchmarking, negotiation, contract governance, and spend controls.
• Implement a ROI-based budget framework for admin spend (events/campaigns/paid services) and reduce wastage in collaboration with Finance/Procurement.

Governance, Risk, Security & Compliance

• Partner with Legal/Compliance/IT/Security to ensure appropriate controls for workplace operations, physical access, asset management, and vendor risk.
• Support business continuity planning (BCP) and emergency readiness for key sites.
• Maintain audit-ready documentation and operational reporting.

People Leadership & Capability Building

• Lead and develop a global admin team (directly and through regional leads).
• Strengthen cross-functional collaboration with People, Finance, IT, and business stakeholders.

Process, Data & Automation (AI-Friendly Operations)

• Build dashboards and KPIs (service SLAs, vendor scorecards, spend trends, office utilization, event ROI).
• Identify opportunities to automate workflows (ticketing, approvals, inventory, vendor billing, FAQs), including practical AI usage for scale and efficiency.

Requirements

• 8–12+ years in Administration / Workplace / Facilities / Office Operations, including multi-country or regional scope.
• Proven experience leading teams and managing multiple vendors across locations.
• Strong commercial capability: budgeting, forecasting, cost optimization, contract negotiation.
• Operational excellence mindset: SOPs, governance, risk controls, and scalable processes.
• Confident stakeholder management—able to influence senior leaders and align cross-functionally.
• Comfortable in fast-paced environments (fintech/tech/crypto/startup experience is a plus).
• Strong English communication skills; additional languages are an advantage.

Why Join Us

At Bybit, we are committed to fostering a supportive and enriching work environment.

Benefits

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us—Your long-term development is important to us. We offer internal job opportunities to help build your career path.