Global Markets Sales Associate FX, Rates and Commodities

First Abu Dhabi Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail bank in the UAE is looking for candidates to engage customers and promote products across various retail contexts including luxury, fashion, and cosmetics. Ideal applicants will have a strong background in customer service and retail sales, with an ability to foster customer relationships and meet sales targets. Locations include Dubai and Abu Dhabi, offering a dynamic and fast-paced work environment.

Qualifications

• Retail experience and strong customer service skills; ability to meet or exceed sales targets.
• Strong communication and relationship-building abilities.
• Willingness to learn CRM systems.

Responsibilities

• Engage customers through personalized service and recommend products.
• Maintain store displays and manage inventory.
• Deliver exceptional customer service in luxury retail contexts.

Skills

Customer service skills

Sales experience

Communication skills

Relationship-building

CRM familiarity

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management systems

Job description

Overview

Engage customers through tailored recommendations, maintain sales floor organization, process transactions, monitor inventory, and provide excellent customer service. Assist customers with high-quality service, manage sales transactions, and maintain CRM systems while achieving sales targets in a fashion/retail environment. Engage customers, recommend products, achieve sales targets, handle transactions, maintain kiosk displays, and build customer relationships with strong selling skills. Seek candidates with sales experience and a pleasant personality for target-based selling in business development and sales representation. Engage customers to recommend products, process transactions, and collaborate with team members to achieve sales targets; retail experience and customer service experience are required.

In addition, roles may involve jewellery, skincare, cosmetics, fashion, automotive, and luxury retail contexts where the focus is on customer engagement, product knowledge, and meeting sales targets.

Responsibilities

• Engage customers through personalized service, recommend products, process transactions, and collaborate with team members to achieve sales targets; requires retail experience and customer service skills.
• Maintain store displays and kiosk visuals, manage stock and inventory, and ensure high standards of store presentation.
• Provide product knowledge, assist with queries, and support CRM-based relationship management to grow sales.
• Deliver exceptional customer service, drive sales, and adhere to company policies in luxury, fashion, jewellery, skincare, or automotive retail contexts as applicable.
• Assist with photography packages or other service-related offerings where relevant and help coordinate with other store operations.
• Operate point-of-sale systems, process transactions, and handle refunds or exchanges per policy.

Qualifications

• Retail experience and strong customer service skills; ability to meet or exceed sales targets.
• Strong communication and relationship-building abilities; comfortable working in a fast-paced retail environment.
• CRM familiarity or willingness to learn; experience with inventory management is a plus.
• High school diploma or equivalent; some roles may specify additional language requirements (e.g., fluency in Arabic for skincare/beauty contexts).

Locations mentioned include Dubai, Abu Dhabi, Sharjah, United Arab Emirates (UAE), with various retailer contexts (jewellery, fashion, cosmetics, skincare, automotive, luxury retail).