Global Independence Learning & Development

PricewaterhouseCoopers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading professional services firm in Dubai is seeking a Manager in Global Independence Learning & Development. The role involves designing and delivering training programs while leveraging emerging technologies. Ideal candidates should have strong instructional design skills and a proactive approach to problem-solving. Experience with training delivery and a dedication to continuous improvement are essential. This position offers the chance to collaborate with diverse teams and enhance learning across the organization.

Qualifications

• Proven record of success in training program implementation.
• Strong instructional design skills and knowledge of complex content.
• Ability to demonstrate proactive problem-solving skills.

Responsibilities

• Manage and implement technical training programs.
• Create engaging learning experiences using instructional design.
• Leverage emerging technologies to enhance training delivery.

Skills

Active Listening

Analytical Thinking

Anti-Money Laundering (AML)

Coaching and Feedback

Communication

Contract Review

Creativity

Crisis Management

Tools

Articulate 360

Gomo

Vyond

Job description

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Internal Firm Services - Other

Management Level: Manager

Job Description & Summary

As a Manager in Global Independence Learning & Development (GI L&D), you will collaborate with others to design, develop, and deliver high-quality technical independence L&D content solutions and resources. These assets support the independence learning of territory independence teams and all other PwC personnel.

In this role, you will support the GI L&D Leader with the entirety of the GI L&D program in the design, development, and delivery of multiple technical training courses. You will also help manage project schedules/vendors, track and analyze course and territory data, and maintain the GI L&D SharePoint site. Prior knowledge of independence compliance policies and procedures is an advantage but is not required; however, the successful candidate would be expected to develop a working knowledge of the technical area as part of their personal ongoing development program.

You are an experienced learning and development professional with strong instructional design skills who enjoys working with complex content and creating a line of sight from the content to the everyday work of the target audience. An interest in emerging technologies and dedication to continuous improvement are essential to your success in this role. You will be able to demonstrate a proactive approach to problem-solving and a proven record of success in leading initiatives to quality, schedule, and budget.

Responsibilities

• Working with teams while fostering a collaborative and inclusive environment;
• Managing and implementing technical training programs with a focus on continuous improvement and innovation;
• Anticipating and proactively addressing stakeholder needs using problem-solving skills;
• Leveraging emerging technologies such as GenAI to enhance training creation and delivery;
• Conveying complex information clearly and effectively to a variety of global audiences;
• Creating learning experiences using instructional design skills and methodologies to achieve impact, engagement, and behavior change;
• Developing learning for our Articulate 360, Gomo, and/or Vyond tools and other emerging tools;
• Loading and maintaining training in Growth Centre/CSOD;
• Supporting training initiatives and stakeholder engagement virtually or in-person (travel up to 10% of time).

Requirements

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications: (if blank, certifications not specified)

Required Skills: Active Listening, Analytical Thinking, Anti-Money Laundering (AML), Coaching and Feedback, Coaching and Training, Communication, Compliance Advisement, Compliance Oversight, Compliance Program Implementation, Compliance Risk Assessment, Confidential Information Handling, Contract Review, Contractual Risk Mitigation, Contractual Risk Monitoring, Contract Writing, Creativity, Crisis Management, Data Loss Prevention (DLP), Data Security, Discretion and Business Ethics, Embracing Change, Emotional Regulation, Empathy

Desired Languages: (If blank, desired languages not specified)

Travel Requirements: Not Specified

Available for Work Visa Sponsorship: Yes

Government Clearance Required: Yes

Job Posting End Date

Required Experience: Exec