Global Catering Ops Director: Strategy & Innovation

Etihad Airways; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading airline in the UAE seeks a strategic leader for its global catering operations. The role involves defining the direction of in-flight and lounge services, ensuring exceptional guest experiences through innovation and efficiency. Candidates should possess a degree and have 12-15 years of relevant leadership experience in catering. The position includes accountability for strategic roadmaps, overseeing vendor relationships, and leading a high-impact team focused on transformation. Emphasis on data-driven decision-making and operational excellence is crucial.

Qualifications

• Minimum of 12-15 years of relevant experience in a leadership role or senior management capacity with exposure to global catering operations.

Responsibilities

• Accountable for the long-term strategic roadmap for global catering services.
• Oversee global catering contracts and vendor governance.
• Drive and monitor operational KPIs and quality assurance.
• Lead the transformation of global catering operations.

Skills

Strategic planning

Team leadership

Data-driven decision-making

Operational excellence

Education

Degree level education

Job description

A leading airline in the UAE seeks a strategic leader for its global catering operations. The role involves defining the direction of in-flight and lounge services, ensuring exceptional guest experiences through innovation and efficiency. Candidates should possess a degree and have 12-15 years of relevant leadership experience in catering. The position includes accountability for strategic roadmaps, overseeing vendor relationships, and leading a high-impact team focused on transformation. Emphasis on data-driven decision-making and operational excellence is crucial.