General Manager, Integrated Facilities Management (IFM) Leader

Serco; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A leading provider of public services is building a talent pool for a future General Manager role in Dubai. The ideal candidate will have at least 5 years of experience in Facilities Management, proven leadership skills, and the ability to enhance service delivery across various facilities. This role focuses on managing stakeholders, overseeing service contracts, and ensuring client satisfaction. Successful applicants will join a collaborative and innovative environment aimed at transforming public services.

Benefits

Access to Global Employee Networks

Diversity and inclusion initiatives

Qualifications

• Minimum 5 years of experience in managing Facilities Management environments.
• Experience managing multi-disciplined teams including finance and procurement.
• Ability to lead a diverse workforce for high-quality service delivery.

Responsibilities

• Manage stakeholder relationships across a wide range of client representatives.
• Oversee delivery of multiservice IFM contracts, including Estates Management.
• Drive transformation programs for IFM service delivery.

Skills

Knowledge of international and local statutory requirements

Customer/client excellence delivery

Proven leadership skills

Commitment to continuous improvement and customer service

Excellent interpersonal skills

Education

Degree in Facilities Management or related qualification

Tools

CAFM systems (e.g., FSI Concept Evolution, IBM Maximo)

Job description

A leading provider of public services is building a talent pool for a future General Manager role in Dubai. The ideal candidate will have at least 5 years of experience in Facilities Management, proven leadership skills, and the ability to enhance service delivery across various facilities. This role focuses on managing stakeholders, overseeing service contracts, and ensuring client satisfaction. Successful applicants will join a collaborative and innovative environment aimed at transforming public services.