GC&E Coordinator (Sales/Events)

Hilton Worldwide, Inc.; Fujairah Emirate; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking a GC&E Coordinator for their DoubleTree by Hilton hotel in Fujairah. This role includes managing group and event requests, drafting contracts, and collaborating with other hotel departments to ensure a seamless experience for guests. Candidates should have a graduate degree in Management, Hospitality, or Marketing, along with previous sales experience in a hospitality setting. Proficiency in computer skills and strong organizational abilities are essential. The position offers a full-time schedule and potential benefits, including housing and transportation.

Benefits

Housing

Transport

Additional benefits as per company policy

Qualifications

• Previous experience in sales groups and events, preferably in hospitality.
• Ability to analyse and manage multiple tasks.
• Proactive approach to meet deadlines and objectives.

Responsibilities

• Manage Group, Events, and Social Events requests.
• Draft contracts and update payment instructions.
• Sell social events for F&B outlets.
• Negotiate budgets with customers.
• Perform monthly reporting and update group information.
• Interact with various hotel teams to ensure client satisfaction.

Skills

Sales event coordination

Multi-tasking

Problem-solving

Organization and planning

Computer skills (Excel, PowerPoint, Word)

Education

Graduate or MBA in Management, Hospitality, or Marketing

Job description

This venue is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes.

You have been signed out. This service is set to sign out after {0} minutes of inactivity.

GC&E Coordinator (Sales/Events) - Emirati Only (HOT0C8SM)

Work Locations

DoubleTree by Hilton Fujairah City, Fujairah Business Centre, Al Maktoum Rd, Fujairah

A GC&E Coordinator is responsible for managing Group, Events, Social Events and Long Stay Apartment requests, serving as an intermediary between the customer and the commercial and operational areas.

What will I be doing?

As a GC&E Coordinator, you will be the hotel point of contact for groups, events, social events and long stay room requests. Some of your main tasks are to perform the following activities with high standards:

• Receive groups and events requests and keep the hotel event output up to date
• Draw up contracts for groups and events, update payment instructions and enter key information relevant to each group
• Sell social events for our F&B outlets – family dinners, afternoon events
• Convert Long Stay Apartment requests received directly or via online platforms
• Negotiate budgets with customers
• Develop events work orders in the system with all relevant information
• Perform monthly reporting and update closing information for groups and events
• Interact permanently with the Account Managers, Sales Manager, Reservations, Front Desk, departmental parties, Hilton Meetings and kitchen teams
• Act directly with the guest or client during their stay
• Ensure that all client requests are answered efficiently and with agility
• Perform site inspection of the hotel and our facilities

What are we looking for?

A GC&E Coordinator serving Hilton brands is always working on behalf of our guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Graduate or MBA in Management, Hospitality and Marketing
• Previous experience in sales groups and events, preferably in hospitality
• Ability to analyse and manage multiple tasks
• Ability to solve problems quickly and efficiently
• Sense of organization and planning
• Good computer skills including Excel, PowerPoint and Word
• Proactive approach to meet deadlines and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

Full-time

Brand: Doubletree by Hilton

Potential Benefits: Housing, Transport, Additional benefits as per company policy