Fulfillment Center Supervisor, AMXL

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global e-commerce company in Dubai is seeking an Operations Lead/Supervisor to oversee workflow and team performance. This role involves measuring and monitoring operations, training staff, and utilizing data analysis for efficiency improvements. The ideal candidate should have experience in managing teams and logistics, along with a strong ability in planning performance metrics. Join us to ensure operational excellence and cultivate a safe work environment.

Qualifications

• Experience in managing teams and logistics.
• Skilled in planning performance metrics and process improvements.
• Proficient in data analysis.

Responsibilities

• Measure and monitor workflows to ensure operational excellence.
• Support and train employees to deliver high service quality.
• Collaborate with departments to address performance issues.
• Utilize data analysis for safety and productivity optimizations.

Skills

Managing teams

Planning performance metrics

Logistics

Data analysis

Job description

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

Key job responsibilities

• Measure and monitor workflows, track onsite performance and provide important shift information to frontline management to ensure operational excellence across shifts
• Support and train employees to deliver great service and supervise them in their daily tasks
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment and increase workforce engagement
• Work with other departments to find solutions to address common issues or support needs in areas of key performance
• Use data analysis to identify ways to optimise safety, quality and productivity

A day in the life

As an Operations Lead/Supervisor you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with preshift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes and the priority plan for the day.

You’ll escape any issues you spot to your manager but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

Experience

• Managing teams
• Planning performance metrics and process improvement
• Logistics
• Data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region you’re applying in isn’t listed please contact your Recruiting Partner.

Required Experience:

Manager