FSTD Support Engineer II

CAE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A simulator training company in Dubai is seeking a qualified candidate to support flight simulator training devices. Responsibilities include troubleshooting, preventive maintenance, and mentoring junior colleagues. The ideal candidate will ensure training devices meet operational standards and assist in project management. Strong knowledge of environmental health and safety standards is essential. This is a regular position with competitive salary and benefits.

Qualifications

• Ability to independently diagnose and troubleshoot training device issues.
• Experience with hardware refurbishment and modifications.
• Knowledge of Computerized Maintenance Management Systems.

Responsibilities

• Support the Flight Simulator Training Devices during maintenance calls.
• Prioritize and coordinate maintenance tasks, ensuring readiness for evaluations.
• Mentor junior colleagues and provide on-the-job training.

Skills

Troubleshooting

Preventive Maintenance

Technical Mentorship

Project Management

Environmental Health & Safety Compliance

Job description

About This Role

Duties & Responsibilities

1. Support the Flight Simulator Training Devices and Other Training Devices: Attend maintenance calls, device setup conversions, demos, assist during Simulator Flight Tests, support snag clearance activities, etc.
2. Independently perform the Preventive Maintenance Tasks (PMTs), Daily Readiness (DR), Recurrent QTG runs, Aircraft Database (ADB) updates & IOS Lesson Plan (LP) updates on the training devices & associated systems. Ensure that all tasks are carried out according to the standards. Ensure that deficiencies associated with these tasks are followed up, actioned and closed in a timely manner.
3. Diagnose, troubleshoot and resolve training device issues including AOGs and NAA raised issues. Perform hardware refurbishment and modifications. Identify recurring issues and work to pursue permanent solutions. Monitor SimHub/Simissues for updates & use the Computerized Maintenance Management System to record track review, update & monitor deficiencies and other maintenance activities. Produce reports for TCOPS Management to monitor performance and identify trends.
4. May be assigned to the role of Shift Lead Team Lead Device Caretaker or Task Caretaker. Manage all aspects of the assigned role autonomously. Create, improve or update procedures & guidelines for new routine and nonroutine tasks.
5. Work with the FSTD Technical Specialists on issues that require testing/troubleshooting. Take on special projects based on the needs of the Training Center Operation.
6. Mentor & provide On the Job Training (OJT) to more junior colleagues. Provide support for work on more complex tasks & during corrective maintenance tasks. Pursue knowledge and skills to strive to become a technical expert in one or more FSTD system (i.e. Visual Motion Flt Controls QTGs etc).
7. Comply with local & global CAE Environmental Health & Safety standards, instructions and safe working procedures. Exercise duty of care for own H&S and that of others who may be affected by his/her work.

Duties & Responsibilities Shift Lead / Team Lead

1. Prioritize plan & coordinate most maintenance tasks, regularly review and update all issues for planning purposes, generate reports for review during technical meetings, ensure that the training devices are ready for NAA recurrent evaluations, make sure that all maintenance records are up to date.
2. Ensure that all training devices achieve the CAE Departmental and Service Level Agreement KPIs. Ensure that all projects and DRs are worked on, addressed and brought to closure in a timely manner. Make sure that authority and customer business critical issues are cleared within specified targets.
3. Participate in weekly technical meetings, NAA evaluations, internal/external audits & SLA review meetings with CAE upper management and/or the customer. Act as Deputy Manager or Group Leader Technical Operations in his/her absence. Work with CAE Customer Service to follow up on business critical issues.
4. Assist and actively participate in the yearly performance evaluation of the team and individuals. Assist the Manager or Group Leader Technical Operations in the generation of the employee development plan. Mentor and share knowledge with fellow engineers and technicians in order to develop their skillsets.
5. Develop technical workshops and provide on the job training to FSTD Support Staff.

Position Type

Regular

CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age or other characteristics protected by local laws.

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