Front Office Supervisor — Guest Services

Marriott Hotels Resorts; Dubai; On-site; AED 45,000 - 60,000; Full time

Job summary

A leading hospitality firm seeks an experienced Front Office Supervisor in Dubai. You will assist the Front Office Manager in managing daily operations, supervising staff, and ensuring exceptional guest satisfaction. The ideal candidate has a high school diploma or GED with at least 2 years in guest services or a related area. The position focuses on providing outstanding customer service and leading a team to achieve financial goals. Join this dynamic environment that values diversity and teamwork.

Benefits

Employee discounts

Career development opportunities

Health benefits

Qualifications

• Minimum 2 years experience in guest services front desk or related area.
• Ability to manage day-to-day operations.
• Strong understanding of customer service expectations.

Responsibilities

• Assist Front Office Manager in daily operations.
• Supervise and manage front office staff.
• Ensure guest satisfaction and retention.
• Handle guest complaints and feedback.

Skills

Guest services

Communication skills

Conflict resolution

Leadership

Education

High school diploma or GED

2-year degree in Hotel Management or related major

Job description

A leading hospitality firm seeks an experienced Front Office Supervisor in Dubai. You will assist the Front Office Manager in managing daily operations, supervising staff, and ensuring exceptional guest satisfaction. The ideal candidate has a high school diploma or GED with at least 2 years in guest services or a related area. The position focuses on providing outstanding customer service and leading a team to achieve financial goals. Join this dynamic environment that values diversity and teamwork.