Front Office Leader: Luxury Resort Guest Experience

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel management company in Dubai is seeking a Front Office Manager to oversee operations, ensuring all guest experiences meet high standards. The ideal candidate will have at least two years of experience in a luxury hotel environment, exceptional leadership skills, and proficiency in hospitality revenue management. This role requires fluent English and strong interpersonal skills, making it crucial for creating lasting impressions and exceptional memories for guests.

Qualifications

• At least two years of experience as Front Desk Manager in a luxury 5-star hotel.
• Proficient in hospitality revenue management and guest services.
• Strong leadership and interpersonal communication skills.

Responsibilities

• Oversee front office operations and guest experiences.
• Ensure team adherence to resort standards and regulations.
• Conduct training and appraisals for team members.

Skills

Hospitality revenue management

Guest services

Team development

Leadership skills

Interpersonal communication

Fluency in English

Computer skills

Education

Minimum two years as Front Desk Manager in luxury hotel

Tools

Microsoft Office

Opera

Job description

A luxury hotel management company in Dubai is seeking a Front Office Manager to oversee operations, ensuring all guest experiences meet high standards. The ideal candidate will have at least two years of experience in a luxury hotel environment, exceptional leadership skills, and proficiency in hospitality revenue management. This role requires fluent English and strong interpersonal skills, making it crucial for creating lasting impressions and exceptional memories for guests.