Front Office Leader – Guest Experience & Ops

Minor International; Dubai; On-site; AED 183,000 - 258,000; Full time

Job summary

A prestigious hotel chain in Dubai is seeking an exceptional Assistant Front Office Manager. In this role, you will oversee front office operations while ensuring outstanding guest experiences. The ideal candidate will have at least 2 years of experience in a similar role, with strong leadership and problem-solving skills, alongside a passion for hospitality. This opportunity awaits in one of the world's most dynamic cities.

Qualifications

• Minimum of 2 years of experience in a similar role within a luxury or high-volume hotel.
• Strong ability to inspire and motivate a diverse team.
• Excellent command of English; knowledge of additional languages advantageous.

Responsibilities

• Oversee daily front office operations, including check-in/check-out procedures.
• Collaborate with department heads for guest satisfaction.
• Mentor and lead the front office team to maintain service excellence.

Skills

Leadership and communication skills

Problem-solving abilities

Organizational skills

Customer-centric mindset

Education

Bachelor’s degree in Hospitality Management

Tools

Hotel management software

Property management systems

Job description

A prestigious hotel chain in Dubai is seeking an exceptional Assistant Front Office Manager. In this role, you will oversee front office operations while ensuring outstanding guest experiences. The ideal candidate will have at least 2 years of experience in a similar role, with strong leadership and problem-solving skills, alongside a passion for hospitality. This opportunity awaits in one of the world's most dynamic cities.