Front Office Leader: Elevate Guest Experience & Revenue

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality resort in Abu Dhabi is seeking an experienced Assistant Director of Front Office to manage operations and ensure the highest standards of customer service. You will lead a dynamic team, assist in budget preparations, and maintain effective employee relations. The ideal candidate will have a degree in hospitality, strong leadership capabilities, and at least three years of relevant experience. Effective problem-solving skills and fluency in English are essential.

Qualifications

• 3+ years of experience in Front Office Department within a hotel environment.
• Fluency in both written and spoken English.
• Immaculate personal presentation.

Responsibilities

• Assist in leading and managing all sections of the Front Office.
• Monitor Front Office employees for guest service quality.
• Assist in budget preparation and performance reports.

Skills

Customer service

Leadership

Problem-solving

Team Building

Adaptability

Education

Degree in hospitality

Tools

Opera

Job description

A prestigious hospitality resort in Abu Dhabi is seeking an experienced Assistant Director of Front Office to manage operations and ensure the highest standards of customer service. You will lead a dynamic team, assist in budget preparations, and maintain effective employee relations. The ideal candidate will have a degree in hospitality, strong leadership capabilities, and at least three years of relevant experience. Effective problem-solving skills and fluency in English are essential.