Front Desk & Guest Services Supervisor

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Manager to oversee guest check-ins, assist in training staff, and ensure high-quality service. Ideal candidates should have at least 1 year of experience in a similar role and possess strong customer service and management skills. The role involves direct interaction with guests and the ability to handle various guest requests efficiently. Marriott emphasizes diversity and inclusion in hiring practices.

Qualifications

• Minimum 1 year related work experience in a similar role.
• At least 1 year of supervisory experience.
• Ability to use computers/POS systems and follow procedures.

Responsibilities

• Process guest check-ins and manage billing.
• Assist in training and coaching employees.
• Address guest requests and maintain service quality.

Skills

Customer service

Team management

Communication skills

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai seeks a Manager to oversee guest check-ins, assist in training staff, and ensure high-quality service. Ideal candidates should have at least 1 year of experience in a similar role and possess strong customer service and management skills. The role involves direct interaction with guests and the ability to handle various guest requests efficiently. Marriott emphasizes diversity and inclusion in hiring practices.