Front Desk & Guest Experience Specialist

Yas Plaza Hotels by Aldar Hospitality; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Abu Dhabi is seeking a Guest Service Agent who will provide exceptional service and enhance guest experiences. The ideal candidate will have a proven background in hospitality, showcasing strong customer service skills, effective communication, and the ability to manage guest requests efficiently. Joining our team means contributing to a culture of excellence and innovation while ensuring guests enjoy memorable experiences. Apply now to be a part of an engaging work environment.

Qualifications

• Previous experience in the hospitality industry, preferably in a front desk or guest services role.
• Proficiency in any additional language is a significant advantage.
• Ability to handle high-pressure situations with ease.

Responsibilities

• Providing exceptional service to guests.
• Ensuring guest satisfaction at the front desk.
• Creating memorable moments for guests.

Skills

Customer service skills

Verbal and written communication in English

Ability to manage guest requests

Organizational skills

Team player

Job description

A leading hotel group in Abu Dhabi is seeking a Guest Service Agent who will provide exceptional service and enhance guest experiences. The ideal candidate will have a proven background in hospitality, showcasing strong customer service skills, effective communication, and the ability to manage guest requests efficiently. Joining our team means contributing to a culture of excellence and innovation while ensuring guests enjoy memorable experiences. Apply now to be a part of an engaging work environment.