Food & Beverage Supervisor - Hilton Abu Dhabi Yas Island

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Food & Beverage Supervisor to oversee bar service and ensure a high-quality guest experience. The ideal candidate will have excellent leadership and communication skills, with a passion for customer service. Responsibilities include supervising service standards, training staff on licensing regulations, and maximizing revenue through upselling. This position offers the opportunity to be a key player in delivering exceptional hospitality experiences in a dynamic environment.

Qualifications

• Warm personality and smart appearance.
• Ability to listen to and respond to demanding guest needs.
• Excellent interpersonal skills.

Responsibilities

• Supervise the bar service to ensure high quality beverage service.
• Set-up of the outlet according to standards.
• Comply with licensing regulations.

Skills

Leadership

Customer Service

Communication

IT Proficiency

Job description

What are we looking for

An Food & Beverage Supervisorserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• A warm personality attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service
• A basic level of IT proficiency

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

An Food & Beverage Supervisor oversees the Food & Beverage service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing

As an F&B Supervisor you will supervise the bar service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically you will be responsible for performing the following tasks to the highest standards:

• Check that Guest service standards are set implemented and monitored and continuously evaluated
• Set-up of the outlet in accordance with the pre-determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar how beverages are prepared (to recipe) and presented and how Bar personnel are trained to possesss this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety and Fire Regulations and procedures are understand and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Maximise revenue and increase average spend per person through upselling high customer service standards effective training and motivational techniques

EOE/AA/Disabled/Veterans

Required Experience

Manager