Food & Beverage Attendant - Holiday Inn & Suites Dubai Science Park

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join the Holiday Inn & Suites Dubai Science Park as a Food & Beverage Attendant, where you'll provide excellent service to guests by managing their orders and enhancing their dining experience. This role offers a vibrant work environment with opportunities to build relationships and grow within the global IHG family.

Benefits

Competitive salary and benefits

Opportunity to work in a diverse environment

Qualifications

• Previous experience in a similar role preferred.
• Valid alcohol handling, food service permits, or health/food handler cards are required by law.
• Fluency in English required; additional languages are a plus.

Responsibilities

• Deal with guest requirements courteously and professionally.
• Serve customers promptly, taking orders and collecting payments.
• Promote menu items and follow hotel rules and hygiene standards.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Job description

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn & Suites Dubai Science Park is looking for an active Food & Beverage Attendant to join their team! Ideally located in Dubai Science Park, in a sought-after residential area, close to malls, beaches, attractions, and golf courses. The hotel features 240 rooms and suites, 84 apartments, F&B outlets, and extensive meeting facilities.

YOUR DAY TO DAY

• Deal with guest requirements courteously and professionally, serving both internal and external guests.
• Serve customers promptly, taking orders, posting bills, collecting payments, and settling bills under the guidance of the Restaurant Manager.
• Be the main contact for guest sales and provide prompt service.
• Be approachable, confident, respectful, and attentive to guest needs.
• Create memorable moments by being knowledgeable, sharing stories, and showing your style.
• Serve customers according to standards, handling orders, billing, and serving efficiently.
• Present bills and ensure settlement.
• Promote menu items and specials.
• Follow opening and closing procedures as per checklists.
• Prepare service areas, including polishing glasses and cutlery, and cleaning tables.
• Maintain proper station arrangements and ensure menu items are sold at correct prices.
• Perform additional duties as assigned by supervisors.
• Follow hotel rules, grooming, hygiene, and uniform standards.
• Greet guests warmly, seat them, and thank them upon departure.
• Fulfill guest requests accurately and promptly.
• Maintain high product and service knowledge to enhance guest experience.
• Demonstrate a service attitude that exceeds expectations.
• Ensure compliance with employment laws and hotel policies.
• Participate in other projects and duties as needed.

WHAT WE NEED FROM YOU

We value personality, originality, creativity, focus, and a passion for delivering excellent results! Previous experience in a similar role is preferred. Valid alcohol handling, food service permits, or health/food handler cards are required by law. Training in F&B preparation, high school diploma, and fluency in English are essential; additional languages are a plus. Ability to build and maintain relationships is important.

WHAT WE OFFER

Competitive salary and benefits. Join our global IHG family where teamwork, trust, support, and diversity are valued. Show us your passion and personality to deliver memorable guest experiences.