Food and Beverage Captain

AccorHotel; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated F&B Supervisor to lead a vibrant team in delivering exceptional dining experiences. This role involves overseeing service staff, ensuring high standards of service, and maintaining a welcoming environment for guests. You will collaborate closely with kitchen staff, manage guest interactions, and contribute to menu planning. If you have a passion for hospitality and a knack for leadership, this opportunity allows you to thrive in a dynamic setting while making a significant impact on guest satisfaction.

Qualifications

• Previous experience in a similar role in a fine dining restaurant or upscale hotel.
• Strong leadership and supervisory skills to motivate and train staff.

Responsibilities

• Supervising F&B service staff to ensure service standards are met.
• Handling guest inquiries and managing the dining area cleanliness.

Skills

Leadership Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Cash Handling

Time Management

Education

High School Diploma

Hospitality Management Certification

Tools

Point of Sale Systems

Job description

• Supervising and coordinating the activities of the F&B service staff ensuring that service standards are met and maintained.
• Welcoming and seating guests taking their orders and providing recommendations on menu items.
• Overseeing the service flow ensuring timely and efficient delivery of food and beverages to guests.
• Handling guest inquiries complaints and special requests in a professional and efficient manner.
• Monitoring and ensuring the cleanliness and organization of the dining area bar and service stations.
• Assisting in training and motivating staff to provide exceptional service and uphold the restaurants standards.
• Collaborating with the kitchen staff to ensure smooth communication and coordination between frontofhouse and backofhouse operations.
• Handling cash and credit card transactions as well as managing guest checks and billing processes.
• Conducting preshift meetings to communicate information about menu specials reservations and special events.
• Monitoring inventory levels of food beverages and supplies and communicating any replenishment needs to management.
• Assisting with scheduling and staffing decisions to ensure adequate coverage during peak business hours.
• Participating in menu planning and development providing feedback on current offerings and potential new items.
• Collaborating with the restaurant management team to implement promotions special events and marketing initiatives.
• Developing and maintaining relationships with regular guests providing personalized service and anticipating their needs.
• Assisting with the training and development of new and existing staff members focusing on enhancing service skills and product knowledge.
• Conducting performance evaluations and providing feedback to staff members to support their professional growth and development.
• Ensuring compliance with health and safety regulations sanitation standards and company policies and procedures.
• Handling any other duties as assigned by the restaurant manager or other members of the management team.

Qualifications :

• Previous experience in a similar role in a fine dining restaurant or upscale hotel establishment.
• Strong leadership and supervisory skills with the ability to motivate and train staff effectively.
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service.
• Extensive knowledge of food and beverage offerings including menu items ingredients and preparation methods.
• Ability to work in a fastpaced environment and handle highstress situations with composure.
• Proficiency in handling cash transactions and using pointofsale systems.
• Flexibility in work schedule including evenings weekends and holidays.
• A high school diploma or equivalent is typically required with additional certification or training in hospitality management or a related field being beneficial.

Additional Information :

Your team and working environment:

Diverse young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Fulltime