Flagship Boutique Manager

Foreground LLC; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

A luxury retail group in Dubai seeks a Flagship Boutique Manager to lead operations in a prestigious location. This key leadership role requires a minimum of 7 years in retail management, emphasizing operational excellence and client experience. The ideal candidate will inspire boutique teams and understand premium customer behaviors. The position offers a unique opportunity to shape the luxury retail experience in a high-profile environment.

Qualifications

• Minimum 7 years of experience in retail management, ideally with 3 years in a luxury flagship environment.
• Demonstrated success in managing boutique teams and luxury sales growth.
• Fluent in English; proficiency in Arabic or French is a plus.

Responsibilities

• Own the full boutique P&L including sales targets and budget planning.
• Drive the overall client journey ensuring personalized service experiences.
• Implement brand directives on visual merchandising and store layout.

Skills

Retail management

Luxury client service

Team leadership

Sales strategy

Interpersonal skills

Data analysis

Job description

Foreground is partnering with a leading luxury retail group in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands' most prestigious locations.

This is a key leadership position responsible for translating the brand's heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.

Role Overview

The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring a best‑in‑class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.

Key Responsibilities

• Own the full boutique P&L, including sales targets, budget planning, and cost control
• Drive the overall client journey, ensuring personalized and memorable service experiences
• Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
• Implement brand directives on visual merchandising, store layout, and seasonal presentations
• Analyze sales data, client behavior, and team performance to inform decision‑making
• Ensure compliance with internal SOPs, safety standards, and loss prevention practices
• Act as the key point of contact for internal departments, including merchandising, marketing, and training
• Represent the boutique in management meetings, contributing operational insights and team feedback
• Champion a culture of continuous improvement, staff development, and customer excellence

Candidate Profile

• Minimum 7 years of experience in retail management, ideally with 3 years in a luxury flagship environment
• Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
• Deep understanding of premium customer behaviors, retail trends, and experiential retailing
• Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
• Fluent in English; proficiency in Arabic or French is a plus
• Presentable, articulate, and naturally confident in engaging with high‑profile clientele