Field Service Technician: On-Site Solutions Expert

Carrier; Abu Dhabi; On-site; AED 75,000 - 95,000; Full time

Job summary

A leading climate solutions provider is seeking a Field Service Technician in Abu Dhabi to support product installations and perform on-site maintenance. Responsibilities include diagnosing technical issues, managing customer communications, and ensuring satisfaction through equipment servicing. Candidates should possess a diploma or advanced degree with relevant experience. Strong problem-solving skills and a customer-focused mindset are essential. Opportunities for professional development and travel to client sites are available.

Benefits

Opportunities for professional development

Career growth within the company

Qualifications

• Minimum 5 years experience in field service or technical support.
• Practical knowledge of Carrier programs or systems.
• Ability to implement enhancements based on knowledge.

Responsibilities

• Perform equipment servicing and preventive maintenance.
• Diagnose and resolve design/system-related issues.
• Conduct technical analysis of product implementations.
• Communicate technical information to stakeholders.
• Coordinate with internal teams for service delivery.

Skills

Strong diagnostic and problem-solving skills

Excellent verbal and written communication skills

Ability to work independently

Customer-focused mindset

Education

Diploma Degree or equivalent

Advanced degree in a related field

Job description

A leading climate solutions provider is seeking a Field Service Technician in Abu Dhabi to support product installations and perform on-site maintenance. Responsibilities include diagnosing technical issues, managing customer communications, and ensuring satisfaction through equipment servicing. Candidates should possess a diploma or advanced degree with relevant experience. Strong problem-solving skills and a customer-focused mindset are essential. Opportunities for professional development and travel to client sites are available.