Field Service Engineer II: On‑Site Support & Training

Smiths Group; Dubai; Hybrid; AED 50,000 - 70,000; Full time

Job summary

A global leader in security technology is looking for a Field Service Engineer in Dubai. This position involves servicing detection equipment, meeting repair needs, and documenting work. Candidates must have an Associate degree and experience in mechanical systems alongside strong troubleshooting skills, with Arabic language proficiency being essential. The role includes customer interaction and requires some travel, ensuring flexibility in working hours. Join a renowned company that values equality and provides excellent training and career growth opportunities.

Benefits

Excellent training opportunities

Flexible benefits for lifestyle

Career growth support

Qualifications

• Associate degree, ONC, HNC or equivalent experience needed.
• Experience in troubleshooting and field repair of electrical and mechanical systems.
• Proficient in learning specialized software programs.

Responsibilities

• Meet daily service repair needs and drive customer satisfaction.
• Document all inspections, maintenance and repair work.
• Participate in Service sales opportunities and assist with revenue programs.

Skills

Electromechanical product training

Troubleshooting

Customer service

Mechanical systems knowledge

Arabic language

Education

Associate degree, ONC, HNC or equivalent

Job description

A global leader in security technology is looking for a Field Service Engineer in Dubai. This position involves servicing detection equipment, meeting repair needs, and documenting work. Candidates must have an Associate degree and experience in mechanical systems alongside strong troubleshooting skills, with Arabic language proficiency being essential. The role includes customer interaction and requires some travel, ensuring flexibility in working hours. Join a renowned company that values equality and provides excellent training and career growth opportunities.