FB Service Expert- Pool Beach Restaurant

Marriott Hotels Resorts; Dubai; On-site; AED 25,000 - 35,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Guest Service Expert, where your focus on customer satisfaction and attention to detail will create memorable dining experiences for guests. In this dynamic role, you will engage with guests, ensuring their needs are met while maintaining high-quality service standards. With a commitment to safety and professionalism, you'll thrive in a vibrant environment that values teamwork and personal growth. If you're passionate about delivering exceptional service and enjoy a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Less than 1 year of related work experience is preferred.
• No supervisory experience is required.

Responsibilities

• Ensure guests have a memorable dining experience.
• Communicate effectively with kitchen staff and guests.
• Maintain cleanliness and organization of work areas.

Skills

Customer Service

Communication Skills

Teamwork

Time Management

Education

High School Diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you hold, there are a few critical elements for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communication are professional. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is essential for Guest Service Experts to deliver excellent service to our guests and support our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.