FB Service Expert - Gourmandises

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking motivated Guest Service Experts to enhance the dining experience for guests by delivering exceptional service. This role emphasizes communication and attentiveness while managing food service and maintaining standards of quality. Candidates with a high school diploma and strong customer service skills will thrive. A hands-on approach is essential as the role involves physical tasks and standing for extended periods.

Qualifications

• Must have strong customer service skills and the ability to communicate effectively with guests.
• Ability to stand, sit, or walk for extended periods.
• Capable of lifting and moving objects weighing up to 50 pounds.

Responsibilities

• Deliver a wide range of services to enhance the guest experience.
• Maintain a safe workplace by following company policies.
• Ensure professional personal appearance and communications.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High school diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.