F&B Guest Experience Lead - Luxury Beach Resort

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality leader in the United Arab Emirates seeks an experienced F&B Service Guest Relations Executive at its iconic beach hotel. The role involves creating memorable experiences for guests through personalized service, managing dining reservations, and delivering attentive service to VIP clientele. Ideal candidates are skilled communicators with valuable experience in guest relations, ready to enhance each visitor's experience. Join a distinguished team at one of the world's premier luxury destinations.

Qualifications

• Experience in guest relations or food and beverage service.
• Ability to handle guest feedback gracefully.
• Strong interpersonal skills to build rapport with guests.

Responsibilities

• Create a warm and memorable welcome for every guest.
• Coordinate dining reservations and special occasions.
• Recommend dishes and beverage pairings confidently.
• Deliver attentive service to VIP and regular guests.
• Act as the key point of contact for guest enquiries.
• Handle guest feedback and special requests promptly.

Skills

Personalized guest service

Menu knowledge

Communication skills

Job description

A luxury hospitality leader in the United Arab Emirates seeks an experienced F&B Service Guest Relations Executive at its iconic beach hotel. The role involves creating memorable experiences for guests through personalized service, managing dining reservations, and delivering attentive service to VIP clientele. Ideal candidates are skilled communicators with valuable experience in guest relations, ready to enhance each visitor's experience. Join a distinguished team at one of the world's premier luxury destinations.