Executive Housekeeper

AccorHotel; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Fujairah seeks an experienced Executive Housekeeper to lead the housekeeping department. You will be responsible for maintaining high cleanliness standards and ensuring guest satisfaction in a luxury environment. The ideal candidate has 5+ years of housekeeping management experience, strong leadership skills, and a customer-focused mindset. This full-time role does not offer remote work options and involves managing staff, overseeing cleaning procedures, and maintaining inventory.

Qualifications

• Minimum of 5 years of experience in housekeeping management in a luxury hotel setting.
• Proven leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Conduct regular inspections to maintain cleanliness standards.
• Manage inventory of cleaning supplies ensuring optimal stock levels.

Skills

Leadership skills

Attention to detail

Communication skills

Organizational abilities

Customer-focused mindset

Job description

We are seeking an experienced and detail-oriented Executive Housekeeper to join our team in Fairmont Fujairah Beach Resort. As the leader of our housekeeping department you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction throughout our luxury hotel.

• Oversee daily operations of the housekeeping department including staff management scheduling and training
• Develop and implement efficient cleaning procedures and quality control measures
• Conduct regular inspections of guest rooms public areas and facilities to maintain impeccable cleanliness standards
• Manage inventory of cleaning supplies and equipment ensuring optimal stock levels and cost-effectiveness
• Coordinate with other departments such as Front Desk and Engineering to address guest needs promptly
• Handle guest complaints and special requests with professionalism and efficiency
• Implement and maintain safety protocols and grooming standards for housekeeping staff
• Prepare and manage departmental budgets and reports
• Stay updated on industry trends and implement innovative housekeeping practices
• Ensure compliance with local regulations and cultural sensitivities in housekeeping operations

Qualifications

• Minimum of 5 years of experience in housekeeping management in a luxury (5-star) hotel setting.
• Proven leadership skills with the ability to motivate and manage a diverse team
• Excellent communication and interpersonal skills
• Strong attention to detail and exceptional organizational abilities
• In-depth knowledge of cleaning techniques equipment and supplies
• Proficiency in inventory management and budgeting
• Experience with quality control measures and implementing standard operating procedures
• Ability to work efficiently under pressure and maintain composure in stressful situations
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Familiarity with hospitality industry standards and best practices
• Proficiency in relevant computer software including property management systems
• Fluency in English; knowledge of other languages is an advantage

Remote Work

No

Employment Type

Full-time