Entertainment Technician

Farah Experiences LLC; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading entertainment company in the UAE seeks a highly skilled technical support professional. The role involves setting up and maintaining audio, video, and lighting equipment for events. Ideal candidates will have experience in troubleshooting technical issues in a live environment, strong problem-solving skills, and a collaborative mindset. Candidates with relevant technical certifications and a background in theme parks are preferred. The position requires a high school diploma, with further technical training being advantageous.

Qualifications

• Proven experience in audio, video, lighting, and event production.
• Knowledge of entertainment show systems and technology.
• Ability to adhere to strict timelines and work under pressure.

Responsibilities

• Set up, operate, and maintain audio, video, lighting equipment.
• Conduct preventive maintenance and troubleshoot technical issues.
• Collaborate with production teams to ensure smooth operations.

Skills

Audio, video, lighting, and special effects equipment management

Troubleshooting and problem-solving

Team collaboration

Clear understanding of written and spoken English

Education

High school diploma

Technical training/certification in Audiovisual Technology or related field

Tools

Installation tools

Job description

Role Scope

Area(s) of Responsibility

Key Activities

Technical Support

• Take an active role in setting up, operating, and maintaining audio, video, lighting equipment, and technical operations.
• Conduct daily checks, startup, closing procedures, preventive and corrective maintenance of AVL and Network systems around the park.
• Minimize downtime by performing preventive maintenance activities in accordance with manufacturer's requirements.
• Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation.
• Alone or a part of a team you will support production teams, event sales teams to meet technical requirements and ensure smooth operations of shows and events and smooth running of the parks on a daily basis.
• Ensure that all corrective maintenance is performed effectively to prevent recurring issues.
• Attend briefings, training sessions, and development programs to promote personal growth.

Quality Assurance

• Follow best practices for equipment setup, operation, and safety whilst following the business's safety requirements.
• Conduct quality checks as required by the Maintenance Management System to maintain high standards of maintenance and operation and report any issues in a timely fashion.
• Complete and submit all preventive and corrective maintenance checklists to Team Leaders by the designated deadline.

Reporting

• Report any issues that occur in a time fashion to the shift supervisor.
• Report equipment faults, troubleshoot equipment and system faults.

Collaboration

• Foster a collaborative and innovative environment within the Entertainment technical team, supporting and guiding each other along with new team members.

Qualifications, Experience and Skills

Education and Qualifications

• High school diploma or equivalent.

Desirable

• Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics Engineering or related field Highly preferred.

Years of Experience

Essential

• Proven experience working with audio, video, lighting, and special effects equipment in a live entertainment or event production environment.
• Electrical, Electronics, IT and IT Network experience.

Desirable

• Strong troubleshooting skills and the ability to quickly diagnose and resolve technical issues under pressure.
• Theater background
• Previously worked at theme park.

Knowledge, Languages and Skills

Essential

• The knowledge of operating of Entertainment shows systems and show control systems are a must.
• Keen interest in technology. Familiar with latest technologies and implementation.
• Proven ability in troubleshooting.
• Problem solving skills.
• Able to adhere to strict timelines.
• Clear understanding of both written and spoken English.
• Computer skills.
• Ability to understand one line drawings and schematics.
• Able to spend long hours standing if required.
• Possess a firm knowledge of installation tools and have the ability to use them.
• Ability to lift at least 25 kg.

Desirable

• Operated audio and lighting systems for live entertainment.
• Component repairs of audio, lighting, and video equipment.
• People person who works well alone and as part of a larger team.
• Self-motivated and wants to get the job done.
• Knowledge of show, automation, and digital signal processing is an advantage.
• Has system integration and design knowledge.

This job description is not intended to be all-inclusive; you may be required at any time to perform any other duties to meet the needs of the business.