Engagement Manager

Decision Management Consultants LLC; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A consulting firm based in Dubai is looking for an Engagement Manager to lead social responsibility initiatives. The ideal candidate will have at least 8 years of experience in human rights or ethical sourcing in global supply chains and be adept at managing cross-functional projects. This role involves engaging with business units to identify and address risks, ensuring compliance, and collaborating with external stakeholders. Competitive salary and benefits are offered as per UAE Labour Law.

Benefits

Competitive Salary

Employee Benefits as per the UAE Labour Law

Qualifications

• 8 years of experience in human rights or ethical/responsible sourcing.
• Experience managing cross-functional projects and developing strategies.
• Proven track record in project delivery and presenting to leadership.

Responsibilities

• Manage Social Responsibility initiatives and ensure compliance.
• Identify and escalate risks and opportunities in operations.
• Engage with business units to implement effective strategies.
• Lead assessments and negotiations related to social responsibility.

Skills

Project management

Human rights in supply chains

Cross-functional project management

Education

Bachelor's degree in Project Management, Sustainability, Social Work or Business Administration

Job description

We re recruiting an Engagement Manager for one of our clients based in Dubai.

About Our Client:

Our client is a globally recognized ecommerce organization known for its innovative approach and customer‑centric operations. With a strong presence across international markets the company offers a dynamic and fast‑paced work environment focused on technology‑driven solutions. It plays a key role in redefining how products are accessed, purchased and delivered and continues to lead the industry in supply chain excellence, digital transformation and operational efficiency.

Key Responsibilities:

• Manage Social Responsibility initiatives and ensure that suppliers, service providers and vendors across the region possess the necessary understanding, skills and tools to proactively identify and address risks affecting workers and communities.
• Identify and escalate existing or emerging risks and opportunities, recommending program interventions and solutions tailored to the specific risk landscape.
• Engage with various business units to understand their needs, identify gaps, assess risks and implement appropriate strategies.
• Facilitate discussions with internal teams and select external stakeholders to design and pilot regional risk management mechanisms and strategies.
• Initiate and lead assessments, investigations and partnership discussions including negotiations and contract development. Oversee the implementation of improvement programs.
• Explore and develop targeted programs focused on key areas such as:
  Worker voice
  Responsible recruitment
  Fair wages
  Health and safety
  Prevention of forced labour

Requirements:

• Bachelor's degree in Project Management, Sustainability, Social Work or Business Administration.
• 8 years of experience in human rights or ethical/responsible sourcing within global supply chains and/or operations.
• 8 years of experience managing cross‑functional projects.
• Proven experience in developing strategy, managing end‑to‑end project delivery and presenting outcomes to senior leadership.

Preferred:

• Experience working on or a demonstrated passion for topics such as forced labor, human trafficking, modern slavery, human rights, labor rights, multistakeholder initiatives, international development, labor rights training or social responsibility.
• Experience working in an international context.
• Experience collaborating with external stakeholders such as NGOs, investors and/or government bodies.

Benefits:

• Competitive Salary
• Employee Benefits as per the UAE Labour Law