E-commerce Specialist

Al Seer; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent eCommerce company in Dubai is seeking a skilled professional to develop its business within the allocated customer/channel set. The ideal candidate will have at least two years of experience in FMCG or an analytical role, with a strong understanding of eCommerce. Responsibilities include ensuring product availability, managing customer relationships, and enhancing team eCommerce skills. This role requires a graduate with an MBA preferred, along with knowledge of MS Office and SAP.

Qualifications

• Minimum two years of experience in FMCG or an analytical role.
• eCommerce experience is essential.
• Advanced knowledge of MS Office suite.
• Knowledge of SAP is a plus.

Responsibilities

• Develop Al Seer Group business in the allocated customer/channel set.
• Ensure optimum product availability on the customer platform.
• Ensure best-in-class product content for each SKU.
• Review top customers quarterly with internal ASG businesses.

Skills

Experience in FMCG

Analytical skills

eCommerce knowledge

MS Office

SAP knowledge

Education

Graduate degree

MBA Preferred

Job description

Overall Objective of the role

Responsible for achieving Al Seer Group eCommerce business objectives within the allocated Customer/Channel set, by interacting with customers to best understand their business models and ensuring optimum engagement with individual Al Seer Group business groups/brands.

Key Deliverables

• Develop Al Seer Group business in the allocated customer/channel set
• Ensure optimum product availability on the customer platform based on agreed MSL or customer model
• Ensure best-in-class product content for each SKU, through engagement with brand owners, Al Seer business groups and customers
• Ensure the allocated eCommerce customers meet Al Seer Objectives in terms of timely payments, and returns
• Review top 2 customers quarterly with internal ASG businesses as well as with the customers
• Review and evaluate Spends by agency by customer
• Obtain and communicate Customer engagement opportunities – event calendar, visibility opportunities, Sampling
• Increase eCommerce operating knowledge and skills within the team

Qualification criteria

• Minimum two years of experience in FMCG or an analytical role
• eCommerce experience
• Graduate, MBA Preferred
• Advance knowledge of MS Office suite
• Knowledge of SAP
• Market knowledge/ Sales experience is desirable