Duty Manager

Minor International; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a dedicated Hotel Ambassador to enhance guest experience in Dubai. The role involves coordinating hotel operations, ensuring excellent service delivery, and supporting team members. Candidates should possess a college degree in hotel management and relevant experience in front office operations.

Qualifications

• Experienced in hotel management or related fields.
• Fluent in English, both verbal and written.
• Previous experience in Front Office required.

Responsibilities

• Coordinate all operations of the hotel.
• Ensure guest requests and reservations are handled efficiently.
• Keep team members updated on hotel products and services.

Skills

Communication

Customer Service

Opera Cloud Knowledge

Front Office Systems

Fluency in English

Education

College degree in hotel management

Job description

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types rates facilities food and beverage outlets spa and health club. You will monitor all arrivals ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

Qualifications :

• College degree in hotel management or related field.
• Opera Cloud Knowledge
• Previous experience in Front Office
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written

Remote Work :

No

Employment Type :

Fulltime