Debt Collections Officer

Agile Consultants; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A financial consulting firm in Dubai seeks a Debt Collections Officer to ensure timely payment collections and assist in finance operations. The ideal candidate has 4-6 years of experience, strong negotiation skills, and proficiency in financial systems. This role involves contacting clients, maintaining records, and supporting the finance team with various tasks.

Qualifications

• 4 - 6 years of experience in debt collection, credit control, or accounts receivable.
• Strong knowledge of financial systems and accounting principles.
• Driving license is mandatory.

Responsibilities

• Contact clients with overdue accounts via phone, email, and written correspondence.
• Conduct visits to client offices to facilitate payment discussions.
• Maintain accurate records of client communications and commitments.

Skills

Negotiation skills

Attention to detail

Problem-solving skills

Communication skills

Education

Degree in finance, accounting, or related field

Tools

MS Office (Excel)

Accounting software (QuickBooks, Xero, SAP)

Job description

Job Purpose

The Debt Collections Officer / Finance Assistant & Collections Officer will play a dual role in ensuring timely collection of outstanding payments while supporting the finance department with day-to-day accounting and administrative tasks.

The role requires strong negotiation skills, attention to detail, and the ability to manage financial operations efficiently.

Job Responsibilities

• Contact clients with overdue accounts via phone, email, and written correspondence.
• Conduct visits to client offices to facilitate payment discussions and negotiate repayment arrangements.
• Maintain accurate records of client communications, commitments, and follow-ups.
• Investigate and resolve invoicing or payment-related queries.
• Coordinate with sales, customer service, and legal departments when necessary.
• Escalate high-risk or severely delinquent accounts in line with company policies.
• Prepare and submit reports on debtors and overall collection performance.
• Assist in preparing Purchase Orders and related purchase documentation.
• Support invoice preparation, petty cash reports, and receipts.
• Assist in compiling financial reports and documentation for audits.
• Monitor customer PO utilization and escalate when required.
• Provide administrative and accounting support to the finance team as needed.

Job Requirements

• 4 - 6 years of experience in debt collection, credit control, or accounts receivable.
• Educational background in finance, accounting, or related field (degree preferred).
• Strong knowledge of financial systems and accounting principles.
• Proficiency in MS Office (Excel mandatory); familiarity with accounting software (QuickBooks, Xero, SAP, etc.) is an advantage.
• Excellent communication, negotiation, and problem-solving skills.
• Strong attention to detail, accuracy, and confidentiality.
• Ability to work independently and manage multiple tasks effectively.
• Driving license is mandatory.
• Prior experience in a debt collection company.
• Knowledge of region's debt recovery laws and regulations