Customer Support Specialist — Quick, Empathetic, Impactful

TALENTMATE; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading recruitment and staffing firm in the United Arab Emirates is seeking a dedicated Customer Service Representative. In this full-time mid-level role, you will provide exceptional support to clients, handle inquiries via various channels, and resolve issues professionally. The ideal candidate must possess strong communication and problem-solving skills, have experience in customer service, and be able to thrive in a fast-paced environment. Join us in making a positive impact on customers and improving service delivery.

Qualifications

• 1-2 years of experience in a customer service role preferred.
• Strong verbal and written communication skills are essential.
• Ability to work independently and as part of a team in a dynamic environment.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and live chat.
• Resolve product or service issues effectively.
• Keep accurate records of customer interactions.

Skills

Excellent communication skills

Problem-solving skills

Attention to detail

Ability to multitask

Education

High school diploma or equivalent

Bachelor’s degree in relevant field preferred

Tools

Customer service software

Online communication tools

Job description

A leading recruitment and staffing firm in the United Arab Emirates is seeking a dedicated Customer Service Representative. In this full-time mid-level role, you will provide exceptional support to clients, handle inquiries via various channels, and resolve issues professionally. The ideal candidate must possess strong communication and problem-solving skills, have experience in customer service, and be able to thrive in a fast-paced environment. Join us in making a positive impact on customers and improving service delivery.