Customer Success Call Center Agent | Flexible Hours

Smart Salem; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service company in the United Arab Emirates is seeking a dedicated Call Center Representative. The role involves addressing customer inquiries, resolving issues, and providing exceptional service. Ideal candidates should have experience in customer service, possess strong communication skills, and be able to multitask effectively. Applicants with a high school diploma or higher are encouraged to apply for this dynamic position and make a positive impact on customer experience.

Qualifications

• High school diploma or equivalent required.
• Proven experience in a customer service or call center role.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming calls from customers and address inquiries.
• Provide accurate information about products and services.
• Assist customers in troubleshooting issues and resolving complaints.

Skills

Customer service experience

Excellent communication skills

Problem-solving abilities

Time management

Education

High school diploma or equivalent

Associate's or bachelor's degree

Tools

Customer management software

Job description

A customer service company in the United Arab Emirates is seeking a dedicated Call Center Representative. The role involves addressing customer inquiries, resolving issues, and providing exceptional service. Ideal candidates should have experience in customer service, possess strong communication skills, and be able to multitask effectively. Applicants with a high school diploma or higher are encouraged to apply for this dynamic position and make a positive impact on customer experience.