Customer Service

Shaikhel Arab Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent company in the UAE is seeking a customer service representative to manage customer queries and complaints. The role involves processing orders and escalating complaints through multiple communication channels. Candidates of Asian nationality can apply, and both male and female applicants are welcome. The position offers a good salary, accommodation, visa, transportation, and other benefits in compliance with UAE law.

Benefits

Good salary

Accommodation

Visa sponsorship

Transportation

Qualifications

• Proven experience in customer service or related field.
• Ability to handle customer complaints with professionalism.
• Strong communication skills in English.

Responsibilities

• Manage customer queries and complaints effectively.
• Process orders and modifications.
• Escalate complaints through various communication channels.

Skills

Customer query management

Complaint resolution

Order processing

Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels.
Asian Nationality may Apply (Male and Female)
Good Salary Accommodation Visa Transportation and other benefits as per UAE law.
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