Customer Experience Specialist — On-Site in Dubai

Sunrise Capital Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A private real estate development firm in Dubai is seeking a Customer Service Representative to enhance client engagement. This full-time, on-site role involves addressing client inquiries, resolving issues, and ensuring satisfaction. The ideal candidate will possess strong communication and problem-solving skills, with prior experience in customer service considered an advantage. Fluency in English is required, along with proficiency in Microsoft Office and CRM systems.

Qualifications

• Proficiency in Customer Service and Customer Support.
• Strong communication and interpersonal skills required.
• Experience in a customer-facing role is a plus.

Responsibilities

• Engage with clients and address inquiries.
• Resolve issues and ensure customer satisfaction.
• Handle customer feedback and troubleshoot problems.

Skills

Customer Service

Problem-solving

Strong communication skills

Interpersonal skills

Customer Support

Tools

Microsoft Office

CRM systems

Job description

A private real estate development firm in Dubai is seeking a Customer Service Representative to enhance client engagement. This full-time, on-site role involves addressing client inquiries, resolving issues, and ensuring satisfaction. The ideal candidate will possess strong communication and problem-solving skills, with prior experience in customer service considered an advantage. Fluency in English is required, along with proficiency in Microsoft Office and CRM systems.