CRM & Post-Sales Manager, Real Estate

Info Resume Edge; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A real estate development company in Dubai is seeking an Assistant Manager – CRM to enhance customer relationships and satisfaction. The ideal candidate will have a Bachelor's degree and 4–7 years of experience in CRM within real estate. Responsibilities include managing post-sales activities, coordinating across departments, and ensuring accurate customer documentation. Excellent communication skills and the ability to work under pressure are essential. This is a key role requiring proficiency in MS Office and CRM software.

Qualifications

• Minimum 4–7 years of experience in CRM within a real estate developer firm.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage the end-to-end customer relationship process from booking to handover.
• Coordinate with sales, finance, projects, and legal teams to resolve customer queries.
• Handle customer documentation and agreement execution.
• Ensure timely updates to customers regarding project progress.

Skills

Excellent communication skills

Interpersonal skills

Organizational abilities

Problem-solving abilities

Proficiency in MS Office

CRM software proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

CRM software

Job description

A real estate development company in Dubai is seeking an Assistant Manager – CRM to enhance customer relationships and satisfaction. The ideal candidate will have a Bachelor's degree and 4–7 years of experience in CRM within real estate. Responsibilities include managing post-sales activities, coordinating across departments, and ensuring accurate customer documentation. Excellent communication skills and the ability to work under pressure are essential. This is a key role requiring proficiency in MS Office and CRM software.