CRM & Data Strategy Lead (Business Support)

Sobi; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A biopharmaceutical company in Dubai is seeking a CRM Specialist to manage automated CRM solutions, ensuring data accuracy and system integrity. The role involves training team members on CRM best practices, generating reports to support business decisions, and collaborating with commercial teams on various projects. Candidates should have 5-7 years of experience, preferably in pharmaceutical sectors, and fluency in English and Arabic is essential. This position offers a full-time contract with competitive benefits.

Benefits

Competitive benefits package

Opportunities for career growth

Qualifications

• Minimum 5-7 years experience in a multinational organization role working in matrix organization.
• Experience with CRM systems and data management.
• Strong understanding of pharmaceutical regulations compliance and industry standards.

Responsibilities

• Support and manage automated solutions for Customer Relationship Management.
• Generate sales and marketing reports to analyze performance and market trends.
• Conduct training for Field Force on CRM best practices.

Skills

Advanced communication skills

Negotiation and people skills

Ability to analyze complex data

Organizational skills

Project management skills

Education

University-level education in life sciences, Pharmacy, Economics, Business

Tools

Salesforce

Veeva CRM

MS Office

Job description

A biopharmaceutical company in Dubai is seeking a CRM Specialist to manage automated CRM solutions, ensuring data accuracy and system integrity. The role involves training team members on CRM best practices, generating reports to support business decisions, and collaborating with commercial teams on various projects. Candidates should have 5-7 years of experience, preferably in pharmaceutical sectors, and fluency in English and Arabic is essential. This position offers a full-time contract with competitive benefits.